Refund Policy
Last updated January 1, 2026
Memberships
Every membership starts with a 30-day free trial, so you can explore the full library before you are charged. If you are billed and decide within 30 days of that charge that membership is not for you, contact us for a full refund of that charge. Cancelling stops future renewals immediately.
Store orders
Physical products are covered by a 30-day money-back guarantee from the date you receive them. If you are not satisfied, request a return and we will refund the product price once the item is on its way back to us.
How to request a refund or return
Email info@lightningjarvt.com or call +1 (917) 752-0426 with your order number. For product returns, we will send a prepaid shipping label. Please return items in reusable condition where possible.
Return window
Returns must be requested within 30 days of delivery. Refunds are issued to your original payment method, typically within 5 to 10 business days after we receive the return or approve the request.
Exceptions
For hygiene and safety reasons, certain consumable pantry items that have been opened may not be eligible for return unless they arrived damaged or defective. Items damaged in transit are always covered -- send us a photo and we will replace or refund promptly. Shipping charges on the original order are non-refundable except where an item was defective or we made an error.
Contact
LIGHTNING LACROSSE LEAGUE, LLC
2446 SEMINOLE RD, ATLANTIC BEACH, FL 32233, USA
Email: info@lightningjarvt.com
Phone: +1 (917) 752-0426